Stakeholders are key to the success of any project, and learning how to effectively engage them is an essential skill in any workplace. In this course, you’ll gain valuable insights and tools to identify, prioritize, and engage with stakeholders to ensure project success. This Professional Skills course focuses on developing critical personal and social skills, applying them to real-world work scenarios. By the end of the course, you’ll be equipped with the knowledge needed to navigate stakeholder relationships and drive projects forward effectively.
Course Curriculum
Module 1: Business Value of Stakeholders
Introduction
Engaging Stakeholders
Defining Stakeholders
Value of Stakeholders
Business Value of Stakeholders Summary
Module 2: Basic Processes for Determining Stakeholder Needs
Introduction
Stakeholder Classification
Stakeholder Analysis
Power-Interest Grid
Interviewing Stakeholders
Basic Processes for Determining Stakeholder Needs Summary
Module 3: Techniques for Effective Stakeholder Interactions
Introduction
The Importance of Trust
Common Pitfalls when Working with Stakeholders
Working Effectively with Stakeholders
Active Listening Techniques
Techniques for Stakeholder Interviews
Better Information, Better Outcomes
Techniques for Effective Stakeholder Interactions Summary